Your mission

• You act as the main point of contact for our external fulfillment partners in the US operational area.
• Active B2B supplier management with key accounts and partners such as our external warehouse and Amazon FBA.
• Planning and coordinating deliveries to our fulfillment partner and Amazon from our warehouse in Pennsylvania and from Europe.
• Monitor and analyze the performance of fulfillment partners to ensure SLAs are met.
• Order management, order tracking, and inventory management.
• Ensuring smooth processes along the entire supply chain.
• Develop and implement strategies to optimize logistics and fulfillment operations.
• Close collaboration with our fulfillment service providers, manufacturers, and other departments such as Customer Care and Marketing.
• Supply Chain Management (SCM) document management (delivery notes, invoices, order confirmations, labels, product information, certificates, etc.).
• Identify and resolve any operational issues to ensure timely delivery of products.
• Opportunity to take on your own projects, especially in our internationalization efforts.

Your profile

• You have a completed bachelor's degree in business administration or another economic science course.
• You have at least 3-5 years of experience in operations, supply chain management, or logistics, preferably with experience in the US market.
• You are analytical, able to work KPI-driven, and enjoy working with Excel.
• Hands-on mentality and enthusiasm for designing and implementing processes from scratch.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent project management skills.
• You are communicative and sociable, with the ability to build strong relationships with partners and team members.
• Good knowledge of MS Excel.
• Fluent in English, German is a plus.
• Experience with fulfillment partners such as ShipBob and Amazon FBA is a plus.
• You live in Munich or the surrounding area, or are willing to relocate.

Why us?

• Nice office in the heart of Munich (Stachus) in a fast-growing, passionate and ambitious team
• Free coffee, tea, fruit, breakfast and other snacks
• Laptop with operating system of your choice
• Corporate Benefits program with a broad range of options (e.g. Deutschlandticket or Wellpass)
• Free delicious “Bears with Benefits” of your choice
• Steep learning curves, the opportunity to actively help shape our international online shops
• Flat hierarchies, short decision-making processes
• Best start-up culture: friendly team and a very open and positive feedback culture
• Flexible work arrangements, including remote work options

About us

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